Shipping Policy
SHIPPING POLICY
Domestic Shipping Rates
Portmantos is proud to offer FREE Ground Shipping within the Continental United States on all orders.
Portmantos processes orders as quickly as possible. Orders may take 1-3 business days to process.
Please note: If you order multiple items within one order, please keep in mind that some items may be nested and shipped in a single box.
Shipping to AK, HI, PR, and PO boxes
Portmantos offers shipping to Alaska, Hawaii, Puerto Rico, and PO boxes. There will be additional charges to these destinations and most packages will be shipped via USPS.
International Orders
We are happy to offer international shipping. Rates will be calculated at checkout. Please note certain brands are excluded from our international shipping option.
Please use our international checkout button
Excluded Brands: Samsonite, Tumi, and Victorinox Merchandise.
Estimating Shipping Time
Portmantos ships via UPS Ground and USPS, delivery times will vary based on your relative proximity to our East Coast main warehouse. Most in-stock items will leave our warehouse within one (1) to two (2) business days (Monday-Friday). Certain items will ship from other warehouses in different parts of the country and delivery time will vary.
UPS Ground - 3 to 8 business days*
*Business days include Monday – Friday, excluding holidays.
**If you need to receive your item faster please contact us by calling 1(844)999-7678 or email: info@portmantos.com during regular business hours for pricing and shipping availability.
Portmantos is committed to keeping all of our products in stock, at all times. If we do not have your products in stock at the time you place your order, we will have the manufacturer ship the products directly from their warehouse to your doorstep. There may be a 3-5 business day delay on these orders. If you are concerned with this delay, please contact us by calling 1(844)999-7678 or email: info@portmantos.com during regular business hours.
Premium Brand Shipping Upgrade
Portmantos is now offering a FREE Two day air shipping upgrade on all Tumi, Briggs & Riley, Nonstop, and Rimowa orders*.
Exclusions apply:
- *Shipping upgrade only valid on orders within the Continental US.
- PO Box address not accepted.
For any questions or concerns please contact us at 1-844-999-7678 or e-mail: info@portmantos.com
International Checkout: Global ShopEx
We are pleased to offer international shipping to our customers Via Global ShopEx.
Please Use the international shipping button at checkout to complete your purchase. Please note vendor exclusions apply. Tumi, Rimowa, and Briggs & Riley are not able to be shipped internationally.
Learn more about our international Checkout Here.